How It All Got Started

started as a small gun shop in 1977 and has grown into an industry-leading internet retailer of nearly 200,000 Shooting, Hunting, and Outdoor products. Our 400,000 sq ft, state of the art, distribution center provides fast, accurate, secure, low-cost shipping for our Customers. We are a fast-paced, continually improving, family-owned business with instilled family values like honesty, integrity, and respect for others.

From time to time I am asked to relate how Triggeroutlaws got its start. Most people think it was a great stroke of genius, but it wasn’t. Simply stated, the beginning of the Company was a little bit of a dream and a lot of circumstance.

95% Customer Satisfaction

At Triggeroutlaws, Customer Satisfaction is our #1 Operational Goal and we tirelessly work to meet or exceed our Customer Key Requirements. Many companies don’t measure Customer Satisfaction. We both measure it and proudly display it because we put Customers first and that’s the way it’ll always be at Triggeroutlaws.

If a Company values Customer Satisfaction, it should also value Employees; pay them well, provide training and development and treat them right — Employee Satisfaction is our #2 Operational Goal. We treat our Suppliers as partners because Supplier Satisfaction is our #3 Operational Goal. Of course, Operational Goals #2 and #3 support Operational Goal #1. We realize our responsibility to provide leadership to the industry and to ‘give back’ to the industry and community. We support the NRA and the Shooting/Hunting Sports Industry by donating 50% of our pre-tax profits, mostly to help fund youth shooting programs. We also support our local community.